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RETURN & EXCHANGE

We want you to be completely satisfied with your purchase. If you're not, we're happy to help with returns or exchanges.

Return/Exchange Form

Please fill out the form below to initiate a return or exchange. We'll process your request within 1-2 business days.

FREQUENTLY ASKED QUESTION

Common questions about our return and exchange policy

What is your return policy?

We accept returns within 30 days of purchase . Items must be unused, in their original packaging, and with all tags attached. Refunds will be issued to the original payment method. Please note that some items, like personalized products, may not be eligible for return.

How do I initiate a return?

You can easily initiate a return by filling out the online return form above . Once submitted, you'll receive a prepaid return label and detailed instructions via email to ship the item back to us. Alternatively, you can contact our customer service team for assistance.

How long does the return process take?

Once we receive your returned item, processing typically takes 3-5 business days . After processing, refunds may take an additional 5-10 business days to appear on your statement, depending on your bank or payment provider.

Do you offer exchanges?

Yes, we're happy to exchange your item for a different size, color, or even a different product of equal value. Simply select the 'Exchange' option on the return form and specify the product you'd like to exchange for. Exchanges are subject to product availability.

What if my item is damaged or defective?

We sincerely apologize if you received a damaged or defective item. We'll gladly replace it at no cost to you. Please select 'Defective/Damaged' as the reason on the return form and include photos of the damage when submitting your request. Our team will prioritize your case.

Can I return a sale item?

Sale items are generally eligible for return or exchange under our standard policy, unless explicitly stated otherwise on the product page or during the purchase. Please check the specific product details for any exceptions.